Privacy Policy
Effective Date: May 16, 2026
Last Updated: May 16, 2026
Take Out Pantry Inc. (“TakeOut Pantry,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our mobile applications, join our waitlist, place or manage orders, apply to become a cook, communicate with us, or otherwise use our services.
TakeOut Pantry operates a technology marketplace that connects customers with local home cooks and food providers through our website and mobile applications.
This Privacy Policy applies to our website located at https://takeoutpantry.com/, our mobile applications, online forms, communications, waitlists, cook applications, and related services.
1. Business Contact Information
Legal Business Name: TAKE OUT PANTRY INC
Business Type: Florida Profit Corporation
EIN: 93-2874125
Business Address:
16939 Caravaggio Loop
Montverde, FL 34756
United States
Business Email: art@takeoutpantry.com
Business Phone: +1 904 238 7971
Website: https://takeoutpantry.com/
2. Information We Collect
We may collect personal information directly from you, automatically through our website or apps, and from service providers that help us operate our business.
A. Information You Provide to Us
We may collect the following information when you interact with TakeOut Pantry:
* Name
* Email address
* Phone number
* Address, city, state, ZIP code, and delivery or pickup location
* Account registration information
* Waitlist information
* Neighborhood suggestion information
* Cook application information
* Business or kitchen-related information provided by prospective cooks
* Menu, food, availability, or service information submitted by cooks
* Order details and preferences
* Payment-related information
* Customer support messages
* Survey, form, or feedback responses
* Marketing communication preferences
* SMS/text messaging consent preferences
B. Information Collected Through Orders and Marketplace Activity
When you use TakeOut Pantry to browse, order, pick up, deliver, or provide meals, we may collect information related to:
* Meals viewed, selected, ordered, or purchased
* Order history
* Pickup or delivery preferences
* Communication between customers, cooks, drivers, support, or TakeOut Pantry
* Ratings, reviews, feedback, complaints, or support requests
* Availability, scheduling, and fulfillment status
C. Information Collected Automatically
When you visit our website or use our app, we may automatically collect certain information, such as:
* IP address
* Device type
* Browser type
* Operating system
* App version
* Pages viewed
* Links clicked
* Referring website
* Approximate location based on IP address
* Date and time of visits
* Usage and performance data
* Cookies, pixels, and similar tracking technologies
D. Information From Third Parties
We may receive information from third-party service providers, including:
* Payment processors
* App stores
* Analytics providers
* Advertising platforms
* Customer support tools
* SMS, email, and communication providers
* Delivery, mapping, or location service providers
* Identity, safety, verification, or fraud prevention providers
* Business partners that support our marketplace operations
3. How We Use Your Information
We use personal information to operate, provide, improve, and protect our services.
We may use your information to:
* Provide access to the TakeOut Pantry website, app, and marketplace
* Allow customers to browse meals and place orders
* Allow cooks to apply, create menus, manage availability, and fulfill orders
* Process orders, payments, refunds, credits, or account activity
* Communicate with you about your account, orders, waitlist status, cook application, delivery or pickup updates, and customer support
* Send app launch updates, service availability updates, and neighborhood launch notifications
* Send promotional offers, discounts, early-bird pricing, and marketing communications when you have opted in
* Verify accounts, prevent fraud, and protect users
* Improve our website, app, customer experience, and marketplace operations
* Analyze usage, trends, and performance
* Comply with legal, regulatory, tax, accounting, or safety obligations
* Enforce our Terms & Conditions and other policies
* Respond to inquiries, requests, complaints, or legal claims
4. SMS/Text Messaging Privacy Notice
TakeOut Pantry may send SMS or text messages to users who provide their phone number and give consent to receive text messages.
SMS messages may include:
* Waitlist confirmations
* App launch updates
* Neighborhood availability updates
* Account notifications
* Order updates
* Delivery or pickup updates
* Cook application updates
* Customer support messages
* Service-related notifications
* Promotional offers, discounts, early-bird pricing, or marketing messages, only where permitted and where the user has opted in
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages at any time. You may reply HELP for assistance.
No Sharing of SMS Consent for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers who help us provide support services, such as customer service, communications delivery, payment processing, order fulfillment, or technical operations, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
5. Email Communications
If you provide your email address, we may send you transactional, service-related, or marketing emails, depending on your relationship with us and your communication preferences.
Transactional emails may include account updates, order confirmations, cook application updates, customer support responses, and service notices.
Marketing emails may include launch announcements, special offers, product updates, new area availability, and promotional messages. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.
6. How We Share Information
We do not sell personal information in the traditional sense. We may share personal information only as described in this Privacy Policy and as necessary to operate our services.
We may share information with:
A. Service Providers
We may share information with vendors and service providers that help us operate our business, including:
* Website hosting providers
* App hosting providers
* Payment processors
* SMS and email communication providers
* Customer support platforms
* Analytics providers
* Fraud prevention and security providers
* Delivery, logistics, mapping, or location service providers
* Cloud storage providers
* Marketing and advertising service providers
* Professional advisors, such as attorneys, accountants, and consultants
These providers are authorized to use personal information only as needed to provide services to us or comply with legal requirements.
B. Marketplace Participants
To operate the TakeOut Pantry marketplace, we may share limited information between customers, cooks, delivery partners, and support staff as needed to complete orders, coordinate pickup or delivery, resolve support issues, and maintain trust and safety.
For example, a cook may receive order details needed to prepare a meal, and a customer may receive information needed to pick up or receive an order.
C. Legal and Safety Purposes
We may disclose information when we believe it is necessary to:
* Comply with applicable laws, regulations, legal processes, or government requests
* Protect the rights, safety, and property of TakeOut Pantry, users, cooks, customers, or the public
* Investigate fraud, abuse, security incidents, or violations of our policies
* Enforce our Terms & Conditions or other agreements
* Respond to legal claims or disputes
D. Business Transfers
If TakeOut Pantry is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
7. Cookies and Tracking Technologies
We may use cookies, pixels, SDKs, and similar technologies to operate our website and app, remember preferences, analyze usage, improve performance, and support marketing or advertising.
These technologies may collect information such as device identifiers, browser type, pages visited, links clicked, and interactions with our website or app.
You can usually manage cookies through your browser settings. Some parts of our website or services may not function properly if cookies are disabled.
8. Analytics and Advertising
We may use analytics tools to understand how users interact with our website, app, forms, and communications. We may also use advertising tools to measure campaign performance and deliver relevant content or promotions.
These tools may collect usage data, device data, and interaction data. Where required by law, we will obtain consent before using certain tracking technologies.
9. Payment Information
Payments may be processed by third-party payment processors. TakeOut Pantry does not store full payment card numbers unless specifically stated and permitted through a secure payment provider.
Payment processors may collect and process payment information according to their own privacy policies and security practices.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.
The length of retention may vary depending on the type of information and the reason it was collected.
12. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
You may request to:
* Access the personal information we maintain about you
* Correct inaccurate personal information
* Delete certain personal information
* Opt out of certain marketing communications
* Withdraw SMS/text messaging consent
* Request information about how we use or disclose personal information
To submit a privacy request, contact us at:
art@takeoutpantry.com
We may need to verify your identity before processing certain requests.
13. SMS Opt-Out Rights
You may opt out of receiving SMS/text messages from TakeOut Pantry at any time by replying STOP to any text message you receive from us.
After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
For help, reply HELP or contact us at:
art@takeoutpantry.com
+1 904 238 7971
14. Marketing Opt-Out Rights
You may opt out of marketing emails by clicking the unsubscribe link in any marketing email we send.
You may also contact us at art@takeoutpantry.com to request removal from marketing communications.
Please note that even if you opt out of marketing communications, we may still send transactional or service-related communications, such as account notices, order updates, support responses, safety notices, and legal updates.
15. Children’s Privacy
TakeOut Pantry is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
If you believe a child has provided us with personal information, please contact us at art@takeoutpantry.com.
16. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state of residence, you may have the right to request access, correction, deletion, portability, or to opt out of certain uses of personal information.
To exercise any applicable rights, contact us at art@takeoutpantry.com.
We will process requests in accordance with applicable law.
17. California Privacy Notice
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide you with additional rights.
Categories of Personal Information We May Collect
We may collect the following categories of personal information:
* Identifiers, such as name, email address, phone number, address, IP address, and account information
* Commercial information, such as order history, payment activity, and marketplace interactions
* Internet or network activity, such as website and app usage data
* Geolocation information, such as approximate location or delivery/pickup information
* User-generated content, such as reviews, messages, feedback, and support requests
* Professional or business-related information, such as cook application details
* Inferences, such as preferences based on marketplace activity
Sources of Personal Information
We collect personal information from:
* You directly
* Your use of our website or app
* Marketplace interactions
* Service providers
* Payment processors
* Communication tools
* Analytics and advertising tools
Purposes for Collection
We collect personal information for the purposes described in this Privacy Policy, including providing services, processing orders, supporting marketplace operations, communicating with users, improving our services, preventing fraud, and complying with legal obligations.
Disclosure of Personal Information
We may disclose personal information to service providers, marketplace participants, legal authorities, and business partners as described in this Privacy Policy.
Sale or Sharing of Personal Information
We do not sell SMS opt-in data or SMS consent information.
We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Some uses of cookies, pixels, or advertising technologies may be considered “sharing” under California law. Where applicable, California residents may request to opt out of such sharing by contacting us at art@takeoutpantry.com.
18. Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track signals.
19. International Users
TakeOut Pantry is operated in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States.
By using our services, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.
20. Third-Party Links
Our website or app may contain links to third-party websites, apps, services, or platforms. We are not responsible for the privacy practices, content, or policies of third parties.
We encourage you to review the privacy policies of any third-party services you use.
21. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date above.
Your continued use of our website, app, or services after an updated Privacy Policy is posted means you acknowledge the updated policy.
22. Contact Us
For questions about this Privacy Policy, our privacy practices, or your personal information, contact us at:
Take Out Pantry Inc.
16939 Caravaggio Loop
Montverde, FL 34756
United States
Email: art@takeoutpantry.com
Phone: +1 904 238 7971
Website: https://takeoutpantry.com/